My internet service goes out, I call their "after hours" emergency internet technician, she gives me a number to their actual (3rd party) internet service technician, who goes through the typical troubleshooting steps i.e. unplug modem, etc.. Internet still doesn't work.
Called back and they tell me that since its after 530pm I will have to wait and call tomorrow to speak to another internet technician, waited, called back the next day, internet works sorta, less than 1mb download (about .5 average) called them again, and they scheduled a technician to come to my home (TWO DAYS LATER!) no idea what time or when the guy will show up so I'm forced to *** work and wait. Guy shows up spends about 5 mins and tells me nothing is wrong and if I keep having issues to call back...
I just called back and now after several hours they are going to send the useless mother *** back to my house again to tell me nothing is wrong.
Worst cable internet provider ever.